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AY6 SAFETYDeltorin SafeCrew

Delete your Deltorin SafeCrew account

App update availability: The new reporting, hiding, blocking and on-phone cleanup controls described here require the forthcoming SafeCrew app update. They are not yet available in earlier installed versions. Existing account-deletion and server-cleanup changes are already live.

Version: 1.4 (what deletion removes from company records, photos, reports and the phone) · Effective date: October 11, 2026 App: Deltorin SafeCrew, by AY6 Safety LLC

You can delete your Deltorin SafeCrew account and the personal information connected to it at any time. It is free on every plan.

Option 1: Delete in the app (fastest)

  1. Open Deltorin SafeCrew and sign in.
  2. Go to Settings → Delete Account.
  3. Review what will be removed, then confirm.

Option 2: Ask us by email

Email info@ay6safety.com from the email address on your account, with the subject line "Delete my account." Include your name and your company's name.

Do not send your password or any safety records. Before we delete anything, we will send a reply to that address to confirm the request came from you.

Questions? Call (813) 364-2224.

What gets deleted

  • Your sign-in account
  • Your personal profile (name, email address, job title, phone number)
  • Your billing profile
  • Your personal details in your company's records: your name on records you created, reviewed, verified or delivered (replaced with "Deleted user"); your comments, crew-list entries and signature images; photos that record you as the uploader; your name, notes and device in edit history; saved PDF copies that include you; your link to your company's worker list, your employee number, and the email address you joined with
  • The note you added to any content report you filed. The report itself stays in your company's moderation history.
  • Drafts, photos waiting to upload and unsent activity for your account on the phone you delete from, once the deletion is confirmed. This needs the app update released with this page's version or later. Earlier app versions do not erase them, so remove the app from the phone to delete them.
  • Invitations still waiting for your verified email address
  • We ask RevenueCat, the service that tracks subscriptions for us, to delete its customer record for your account, after we confirm the record belongs only to your account. If that cannot be confirmed automatically, AY6 Safety LLC checks it first, which can take longer. RevenueCat handles that request under its own terms. Asking does not cancel an App Store or Google Play subscription.

Your company memberships are turned off and appear as "Deleted user." Removal from company records finishes shortly after you delete your account, not instantly.

What stays, and why

  • Your company's records themselves, with your details removed as listed above. Other people's entries are not changed. A record keeps a marker that a since-deleted person signed or contributed, and when.
  • Legal holds and verified legal requirements. If a specific legal hold, or a legal requirement we have verified, applies to a particular record, we keep the covered details for that record only, and only while the hold or requirement lasts. A record under legal hold is not changed until the hold ends.
  • Text in records. Text you typed into a record, such as a hazard description, stays as part of the company's record and is not checked for your name. Names other people typed as plain text, such as an injured person or witness list, are not linked to your account.
  • Photos without uploader information. Photos added from app versions released before this page's version do not record who uploaded them, so they are not deleted automatically: we cannot confirm they are yours. See "Older photos" below.
  • Content reports. Reports you filed (without your note) and reports about content you posted stay in your company's moderation history, keyed to internal account IDs.
  • Activity history keyed to an internal account ID. It does not include your name, but it is not anonymous.
  • A minimal deletion record: an internal account ID and the dates of the deletion request and deletion, with no name, email or profile. It is kept indefinitely so that a subscription or usage event that arrives after deletion cannot recreate billing for the deleted account.
  • Your record of what you agreed to, only if a specific legal hold, or a legal requirement we have verified, applies to it. Otherwise it is deleted with your account. When one applies, we keep only the details it covers (for example, which document versions you accepted and when), restrict access to authorized AY6 staff, and delete them when the hold or requirement ends.
  • A log of subscription events we received from our subscription provider: event type, product, environment, dates and your internal account ID, with no name, email or payment details. We keep it so a delayed or repeated event cannot re-create billing for a deleted account. No fixed retention period has been set yet. Apple, Google and RevenueCat keep their own purchase records under their own terms.
  • Recovery copies. Scheduled Firestore backups and point-in-time recovery are currently disabled. Restricted operator recovery copies may exist for specific maintenance tasks; we review deletion requests against those copies and any legal hold.
  • Privacy-request correspondence. We keep it for two years after closure, unless a legal obligation or hold requires longer.

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it in your store account settings.

You can delete your account even if you are your company's only owner or its billing contact. If nobody else is in the company, it is archived. If other people are in it, you can choose the next owner in the app; if you don't, everyone keeps their current access and AY6 Safety LLC separately verifies who may take over. Choosing a replacement owner is optional and does not delay deletion. If you were the billing contact, the company moves to the free Starter plan limits until an owner sets a new one.

Older photos

You can ask us to remove an older photo you took. Email info@ay6safety.com with the record and photo. We remove it only after we verify your identity and that you took it, check that it is not part of another record or claimed by someone else, and confirm that no legal hold or verified legal requirement applies to it. If you did not create the record, we ask your company to confirm. Removal deletes the photo itself and leaves a note in the record's history that a photo was removed.

We respond to verified email deletion requests within 30 days. If applicable law requires an earlier response or permits an extension, we follow that law and explain any permitted extension and its reason. A response does not mean all company records must be deleted.

See the full Privacy Policy for details.

Google Storage recovery window

Deleted files are removed from normal app access, but Google Storage keeps a recoverable copy for seven days under the bucket’s soft-delete setting. Object versioning is disabled. Deletion does not mean that this recovery copy is immediately erased.